Alaska Cruises
Already Booked Make a Payment
Book online or call Alaska Cruises 1-800-201-6937, Speak to an Alaska Specialist




Home > Website Terms and Conditions

Website Terms and Conditions 


Description of Services

AlaskaCruises.com provides users with the access to a rich collection of on-line resources, including, various information tools and product specific information provided by third parties. You understand and agree that the service is provided "as is" and that AlaskaCruises.com assumes no responsibility for the descriptions, availability or misquotations of offers and programs provided by the supplier or their agents.

On this Web Site, AlaskaCruises.com may provide access to travel-related services provided by third parties that AlaskaCruises.com does not control. AlaskaCruises.com is not responsible for breach of contract or any intentional or negligent action on the part of such third party suppliers which may result in loss, damage, delay or injury to you or your travel companions. AlaskaCruises.com does not guarantee any of our third party suppliers' rates, bookings, reservations, connections, scheduling or protection of personal belongings. In addition, AlaskaCruises.com assumes no responsibility for overbooking, cancellation or delays for cruises, hotels or airlines.

AlaskaCruises.com shall not be responsible for any damage to or loss of luggage or personal items. We highly recommend the purchase of travel insurance. Travelers who use this Web Site, assume full responsibility for, and hereby release AlaskaCruises.com from any duty of checking or verifying any passports, visa, vaccination or other entry requirements for chosen destinations. The traveler agrees that AlaskaCruises.com is not responsible for any potential risks and hazards associated with travel to destinations listed on the Web Site. By embarking on travel arrangements through, or utilizing information contained on, the Web Site, you voluntarily assume the risks associated with such travel.

CRUISE & CRUISETOUR ONLINE QUOTE REQUESTS

Pricing and availability were accurate at the time the itineraries were posted on our websites.  All rates shown do not include government taxes and fees, airfare, fuel surcharges, or transfers unless otherwise indicated.  All cruise and cruisetour requests are submitted by email to our reservations department. Reservations agents will then contact the client by telephone or email with current availability and pricing of the itinerary.  WMPH Vacations and AlaskaCruises.com responsible for changes of price or itinerary by cruise line, or any errors or omissions in the content of the itinerary or promotion.  Any errors will be corrected or removed as it is brought to our attention.  

With certain cruises and cruisetours, a customer will be given the option to place a $50 deposit to hold a reservation in the event that a specific cruise on a specific date is available at the rate and room type promoted. The $50 deposit does not mean the cruise is booked, but indicates a serious interest to book if the cruise and rate are available.  If the cruise and rate are available, the $50 will be charged to the client's credit card and WMPH Vacations and AlaskaCruises.com will contact the client to confirm that the cruise is available and held on their behalf.  An additional deposit or final payment (depending on the sailing date) will be required by the cruise line if and when the client finalizes the reservation with a WMPH Vacations / AlaskaCruises.com agent. Once the additional deposit or final payment is confirmed, the cruise or cruisetour will be considered "booked" and the client may begin making additional travel arrangements.  Again, the $50 deposit is not considered a booking - only a serious interest to book the cruise in the event it is available at the rates shown.  All prices inclusive of port charges, government taxes, fees, fuel surcharges, airfare, transfers, and travel insurance will be presented to the customer prior to accepting final payment and approval from the customer.

PLEASE CHECK ACCURACY OF PASSENGER NAMES

The spelling of each traveler’s name on your invoice must match each traveler’s passport. If a name is incorrect or misspelled, please contact us immediately. Titles, middle names, middle initials, and suffixes (Jr, MD, PhD, etc.) are not required. Service charges incurred by the cruise lines, airlines, hotels, resorts, tour operators, and/or car rental agencies (hereinto referred to as “Travel Providers”) and WMPH Vacations for correcting misspelled or inaccurate names are the traveler’s responsibility. Please complete your pre-travel registration forms on your Travel Provider’s website immediately upon final payment.

PROPER IDENTIFICATION IS REQUIRED TO TRAVEL 

Attention, U.S. Citizens, as of December 31, 2006, a passport is required for most travel outside the United States. Non-U.S. citizens, including green card holders and foreign nationals, must make sure they have passports and any visas that may be required of each country visited during your trip. Please contact the consulate or embassy representing the country of your citizenship for information about the entry requirements for each country on your itinerary. Please verify your identification prior to travel. It is the responsibility of all passengers to be aware of proper documentation, including visas, required for travel. Your cruise line or airline will deny boarding if you do not carry the proper documentation. WMPH Vacations is not responsible if you are denied boarding because you do not have proper identification and documentation to travel.

TRAVEL PROTECTION & TRIP CANCELLATION INSURANCE

All Travel Providers charge penalties for canceling your trip. We highly recommend you purchase Travel Insurance, which may be the only way to get a refund if you must cancel your trip for a covered reason. A price for Travel Insurance is included on your original invoice. You must purchase Travel Insurance within 7 days of booking to cover most pre-existing conditions. If you wish to decline Travel Insurance, you must do so in writing. If this invoice indicates the cost of travel insurance is not yet purchased, and you have not declined coverage in writing, WMPH Vacations will charge your credit card on file on, or within, seven (7) days of your final payment date. If this invoice indicates zero cost for travel insurance, you hereby agree to decline such coverage and will not hold WMPH Vacations responsible for any expenses due to but not limited to travel delays, medical evacuation, baggage loss, cancellations or other reasons covered or not covered by travel insurance. Travel Insurance is nonrefundable.
Please consult your Travel Provider’s website or brochure for details about their individual cancellation policies and penalties.

AIR POLICY DISCLAIMER AND CUSTOM AIR ARRANGEMENTS

If you reserved your airfare through a cruise line, your air carrier and flight schedule will be determined by the cruise line and will be available approximately 29 days prior to travel. Frequent flyer mileage programs, airline seat selection, and special requests are the sole responsibility of the traveler in accordance with airline policies. WMPH Vacations has no control over your flight arrangements and makes no guarantee nor assumes any responsibility for airline, seat assignments, scheduling, routing, or control over delays. If you have a specific flight request or preference, we strongly recommend you make a CUSTOM AIR REQUEST. For an additional air deviation charge, you can request specific airlines, schedules, routing, or other deviation from scheduled travel dates. When your custom air deviation request is confirmed, a $75 - $125 per person air deviation fee plus
any airfare differential, if any, will be applied to your reservation. Once confirmed, these air deviation charges are non-refundable. Requests
cannot be processed within 60 days of departure. Your cruise line may charge a penalty if you cancel your airfare after your initial deposit.

CANCELLATIONS, NAME CHANGES, AND PENALTIES

All Travel Providers assess penalties for cancelled reservations. Penalty amounts may vary by travel supplier, length of trip, and destination. The cancellation penalty amount increases as the travel date approaches. These penalties can be found on your Travel Provider’s website and in their brochures. In addition to your Travel Provider’s cancellation penalties, a fee of $50 per person will be charged to all cancelled reservations. This fee may be applied to a future trip booked by WMPH Vacations if reserved within twelve (12) months of the cancellation. Name changes and other revisions are subject to your Travel Provider’s policies. A WMPH administrative fee will apply. Travel Protection and Trip Cancellation Insurance is highly recommended.

FINAL PAYMENTS

Final Payments must be made on or before the Final Payment Due Date as indicated by this invoice. Unless you
provide specific written instruction stating otherwise, WMPH Vacations will charge your full outstanding balance, including travel insurance,
to the credit card we have on file within seven (7) days of your Final Payment Due Date. This ensures that your Travel Provider receives
your payment on time. Cancellations for lack of payment due to declined credit cards and/or returned checks are subject to the individual
Travel Provider’s cancellation penalties and are the responsibility of the passengers. Final Payments may be made online by clicking the
“Make a Payment” link at the top of our websites, by telephone to our agency, or by check or money order payable to WMPH Vacations.

TRAVEL DOCUMENTS

Many Travel Providers now issue documents electronically (“E-Docs”). If applicable to your reservation, we will
verify your “E-Docs” and forward them to the e-mail address we have on file for your reservation. Otherwise paper documents will be sent
approximately 7 - 10 days prior to travel via first class mail. If you live outside the United States and “E-Docs” are not available, paper
documents will be sent and additional, international shipping charges will apply. Any fees incurred for document corrections made after
final payment shall be the responsibility of the passenger. Please verify accuracy of all names prior to your final payment.

DESCRIPTION OF FEE SCHEDULE

The following fees will be assessed if your booking is changed or cancelled after deposit. Any WMPH cancellation fees may be applied to a future trip with WMPH Vacations

  • Cancellations: $50 per person with a maximum of $100 per stateroom. 
  • Air Deviations: $25 per person
  • Returned checks: $50 per check
  • Changes to Reservation: $25 per change per person
  • Reissue or Reroute documents: $25 per package. The fees listed above are in addition to any shipping charges or Travel
    Provider fees or penalties. 

CRUISE LINE UPDATES AND CHANGES

All Travel Providers reserve the right to amend their itineraries with or without notice. Please verify your itinerary with your Travel Provider website directly. Additionally, Travel Providers may increase government taxes and fees imposed by a government agency or add fuel surcharges even after you’ve booked and paid for your trip. These additional costs, if any, will be the responsibility of the traveler and will be added to your invoice or added to your onboard account by the Travel Provider.

RESPONSIBILITY

WMPH Vacations reserves the right to correct clerical errors on the invoice, including but not limited to taxes, government fees, airline, cruise charges, and miscellaneous costs any time up to commencement of travel. Any additional expenses incurred because of travel delays will be the responsibility of the passenger. We strongly recommend travel protection insurance to cover the cost of travel delay and trip interruption.

WMPH Vacations shall not be liable for any loss, damage, injury, illness, death, cost or delay arising from or in connection with the services
and facilities provided by or any act of a supplier such as cruise line, airline, rail, hotel, tour, or any other transport operator, etc., whether or
not such arrangements were made by WMPH Vacations.

LIMITATION OF LIABILITY

CRUISECHEAP.COM ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS WEB SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THIS WEB SITE. IN NO EVENT SHALL CRUISES-N-MORE OR ANY THIRD-PARTY PROVIDERS AND DISTRIBUTORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (A) ANY USE OF THIS WEB SITE OR CONTENT FOUND HEREIN, (B) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING) OR (C) THE PERFORMANCE OR NON PERFORMANCE BY AlaskaCruises.com OR ANY THIRD-PARTY PROVIDERS AND DISTRIBUTORS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless AlaskaCruises.com and any third-party providers and distributors and their officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this Web Site.

GOVERNING LAW

The laws of the State of Florida, United States of America, shall govern this Agreement and its performance. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida, United States of America, in all questions and controversies arising out of or related to your use of the Web Site and this Agreement.

 

 



Search for Alaska Cruises and Cruisetours
Select one or more search criteria

Over 10,000 Cruises Found
Reset Search

Alaska Cruise Deals by Email
Sign up for last minute Alaska cruise deals and specials.

Over 55?Yes

Plan A Trip to Alaska
Best Time to Go

Weather & Climate

Alaska FAQ's

Ports of Call

Shore Excursions

Alaska's Glaciers

Alaska's Wildlife

More About Alaska


Already Booked?

Alaska Cruise Experts

Alaska Cruise Experts Need help? Call for Assistance.
Se habla Español.

Call Toll Free:
1-800-201-6937

Mon - Thu: 9am - Midnight
Fri - Sun: 9am - 6pm



Terms and Conditions: All rates are per person, double occupancy and include port charges. Government taxes and fees are additional. Limited Availability and based on minimum fares for select departure dates. Other dates may be higher. *Air-inclusive rates are from select gateways and do not include September 11th Security Fee up to $10; PFC's up to $18; segment fees up to $3 per flight segment; or applicable U.S departure taxes up to $85. Foreign Departure Taxes up to $45 may also apply and are payable to the Foreign Government Authority. Other air gateways may be higher. These rates are for new, individual bookings only. Not responsible for last minute changes of price or itinerary by cruise line, or any errors or omissions in the content of this ad. Some restrictions and cancellation penalties may apply.


Request a Cruise QuoteAlready BookedOther Cruise Vacations