Windstar Cruises Cancellation and Refund Policy

Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-201-6937 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.

Windstar Cruises' Travel Assurance Policy
NEW [Temporary] Policy: Travelers with a cruise departing through June 30,2022 may cancel up to 48 hours prior to departure and receive a Future Cruise Credit in the amount of the cancellation fees collected excluding fees collected for air, transportation, hotels, and land cruise tours. Terms apply.
Sailing Window: Sailings through June 30, 2022
Product Eligibility: Bookings made on or after January 7, 2022. Please note, bookings made April 1st and beyond with deep discount promotions no longer apply for TABP and will follow the standard cancellation fee schedule for their promotion.

Do you have a Windstar Future Cruise Credit? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers.

Given that the resale of canceled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Windstar can only be responsible for refunding amounts actually received by Windstar Cruises. Travel agencies may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests. Windstar Cruises contracts are non-transferable. Name changes and departure date changes are considered reservation cancellations/re-bookings and are subject to cancellation fees. Changes require the prior approval of Windstar and may not always be possible. Guests who purchased the Travel Protection Plan must submit a claim through TripMate to receive refund or credit of cancellation fees as determined by the insurer.

Standard Policy

Days Prior to Departure	Cancellation Charge Per Guest
Booking - 121 Days	$50 per person cancellation fee
120 - 90 Days	15% of gross fare (deposit)
89 - 60 Days	35% of gross fare
59 - 30 Days	50% of gross fare
29 - 0 Days	No refund

Last Modified: 04/04/2022

Cancellation Policies are subject to change by the cruise line. For the most current Windstar Cruises and Refund Policies, please refer to the Windstar Cruises website or a Windstar Cruises brochure.

Link to Windstar Cruises cancellation policies:
http://www.windstarcruises.com/voyage-plan/faqs/#CancellationPolicy